Updated 2008
Joseph L. Coffman
OBJECTIVE
My goal is to successfully lead your organization to operational excellence through Continuous Improvement Program initiatives and deployments. As your company embraces the culture change to a Lean Production System, you need someone with proven international experience to lead the way. You will discover I am the leader your organization needs to develop your culturally diverse environment.
PROFILE
• 12+ years experience as professional manager
• Holistic approach to Continual Improvement and Lean Six Sigma activities
• Integration of all employees into the culture of continual improvement
• Responsible for creation and rebirth of Lean Six Sigma initiatives in a variety of industries
• Execution of policy deployment and translation of objectives to all levels of workforce
• College instructor of Six Sigma and Project Management principles
• Organized, highly motivated problem solver
• Facilitation of project scoring and selection matrix for executive prioritization and decision making
• Future-minded strategic planning
• Mentor and leader for management and production associates
• Able to win respect of factory floor associates, technical staff, and executives alike
• Negotiation experience during program execution with contractors and vendors
• International consultant of Lean, Six Sigma, Project Management, and Continuous Process Improvement
• Proven ability to motivate all staff levels, from floor personnel to Chief Executives
• Able to direct complex projects from concept to fully operational status including development schedules and earned value reporting and analysis
• Goal-oriented with strong leadership capabilities
• Ability to help other business leaders achieve their area goals by ensuring projects are aligned with the strategic needs of the business and support their objectives
RELEVANT EXPERIENCE & ACCOMPLISHMENTS
Continuous Improvement Leadership
• Successful deployment of Lean Production Systems, a.k.a. Toyota Production Systems, at medium to large manufacturing organizations (1000 – 7000 employees)
• Achieved results consistently during Lean Six Sigma implementations
• Managed activities for Lean Coordinators, engineers, production managers and quality personnel during Lean Production System daily and weekly SQDEC roll-up meetings
• Facilitated Visual Factory development and deployment at various manufacturing locations
• Driver of Standard Work, making problems visible, kaizen improvements
• Institution of the 4 Production Rules:
- All production work should be highly specified in content, sequence, timing, and outcome.
- All customer-supplier connections must be direct, and there must be a completely unambiguous way to send requests and receive responses for materials or service.
- The pathway for every product and service must be simple and direct.
- All improvements must be made using the scientific method under the guidance of a mentor/teacher at the lowest possible level in the organization.
Program Management
•Successfully established process improvement programs at multiple companies growing the departments to hundreds Black and Green Belts in total
• Established project management programs at multiple companies
• Facilitated Six Sigma projects and managed Black and Green belts to achieve millions in cost savings and revenue
• Managed multi-million dollar operational control system projects
• Managed multi-million dollar residential and small commercial construction projects
• Develops project management repositories and reporting systems for easier management of multiple projects and resource utilization
• Developed project dashboards, tracking systems and metric reporting
• Train large corporations in Minitab & Six Sigma
• PMP Prep training events
• Regularly develops business cases
• Implemented MS Project Server for helping to manage the project landscape, tracking and managing PM’s, and ensuring one version of project truth in data
• Developed Black Belt and Green Belt training materials and curriculum for use at many companies
• Chosen provider for Lean Six Sigma Black Belt and Green Belt Certifications at St. Petersburg College Corporate Training
• Curriculum developer for the Lean Six Sigma certification program at St. Petersburg College Corporate Training
Management/Supervision
• Directed project management activities for more than 100 employees
• Develop and manage performance management objectives
• Trained, supervised and evaluated staff, coached improvement skills
• Upgraded technical workforce abilities by introducing Green Belt and PM skills into their performance objectives
EMPLOYMENT
Director of Continuous Improvement - 2008-present
Alliant Techsystems (ATK) – Radford, VA
• Leader of the Lean Six Sigma Performance Enterprise System and Reliability Engineering
• Accountable for bottom-line results and substantial EBIT challenges
• Responsible for policy deployment and strategic objective development
• Leader of Lean Production and Operational Excellence deployment and associated activities
• Implementation of the Visual Factory across entire operational facility, which includes 10 distinct plants and 1300+ employees, with 900+ direct labor
• Responsible for Standard Work implementation and driver of Maynard Operation Sequence Technique (MOST) at facility with development of many engineers as certified MOST analysts
• Leader of Lean Six Sigma activities, including program development, training activities, project leader development, and operational deployment
• Creation of Kaizen activities system for support of the Visual Factory
VP of International Process Excellence - 2006-present
Process Improvement, LLC (http://www.efficiency100.com/) - Bradenton, FL
• Principle consultant and deployment leader for team of 6 consultants in Lean Production System deployments, project activities, training initiatives, and project improvement activities
• Generate new business opportunities, proposal development and contract execution
• Win support and develop commitment from executive leadership for process improvements, training and project concept and initiation
Manager of Process Innovation & Excellence - 2007-2008
PSCU Financial Services - St. Petersburg, FL
• Lead new Lean Six Sigma project management initiative
• Win support and develop commitment from senior leadership for process improvements
• Supervise process improvement project managers and leaders in the DMAIC project process
• Developed base DMAIC project plan for use throughout the organization
Master Black Belt - 2004-2007
Smith and Nephew, Medical Device Manufacturer – Largo, FL
• Responsible for culture change throughout Largo Operations – Six Sigma and Project Management Program development
• Led Six Sigma deployment activities at Largo and additional US locations – also strategic partner locations
• Managed more than thirty Black Belts and Green Belts in their improvement project activities
• Created project tracking and updating system to help management receive project status reports and to help manage the multi-project landscape as well as the ever-present resource capacity issues
• Led an initiative to change the operational efficiency throughout Largo Operations. The $200k project to develop and install a shop floor OEE system was an unqualified success and shifted the entire organization operational efficiency greater than 5%
• Conducted 5 waves of Six Sigma Training which include: In-house Green & Black Belts, outside vendors, Green, Black Belts, & MBB’s in Smith & Nephew Orthopedics Division, and NuCryst Pharmaceuticals in Canada. Additionally, the entire management team received Six Sigma DMAIC overview training (Yellow Belt) in bi-weekly sessions of 3 hours each
Black Belt - 1999-2004
IMC Phosphates, Chemical Manufacturing – Mulberry, FL
• Project Manager of various Six Sigma projects in plant operations to increase production and efficiencies and to reduce production variability, defects, downtime, and waste - Completed six projects totaling more than $5MM in savings or revenue
• Coached and managed multiple Action Workout project teams to affect process change and achieve bottom-line results in sixty days or less – Quick, schedule-driven improvement projects
• Developed and delivered Six Sigma Green Belt training program
• As part of the first Six Sigma project at IMC, initiated, developed business case, and successfully completed an automatic reagent blending, batching, and delivery system - Reduction in variability of the blended reagent changed from a process capability resulting in 2.5% in-spec product to 99.999% in-spec product
• Successfully managed four Advanced Process Control development projects. The $8-millon projects spanned three years of implementation
Process Control Engineer - 1998-1999
Boeing – Kennedy Space Center, FL
• Managed development and implementation project for Advanced Process Control strategies for predicting process pressures and flows of liquid hydrogen fuel and liquid oxygen oxidizer during the pre-launch filling of the Space Shuttle’s external tank
• Implemented automatic PLC-based checkout procedures for a high-pressure system - System reduced the time required to pressure check the system from five days to several hours
• Developed application procedures for the testing the system hardware for the engine control unit (ECU) of the Delta-IV rocket
Engineer, and Intern and Fellowship - 1996-1998
NASA – Kennedy Space Center, FL
• As Engineer, developed Advanced Process Control strategies for use during the fuel and oxidizer loading of the Space Shuttle’s external tank
• Developed the engine-start sequence for the Delta IV rocket
• As part of my Master’s thesis, and through internships and fellowships, developed various control and predictive models for use during the propellant loading phases before liftoff.
Construction Superintendent, Fairfax, VA - Prior Experience
Residential/Small Commercial Construction
• The duties included effective management of project managers, time management, task scheduling, leadership for construction crews, resource allocation and budget management
EDUCATION
MBA Current GPA: 3.5/4.0
• Colorado State University - Fort Collins, CO
M.S., Chemical Engineering 1998 GPA: 3.87/4.0
• Florida Institute of Technology - Melbourne, FL
B.S., Chemical Engineering 1997 GPA: 3.54/4.0
• Florida Institute of Technology - Melbourne, FL
CERTIFICATIONS
Six Sigma Master Black Belt Certification...........................................BMG
Lean Master..............................................................................................SP College
Project Management Professional (PMP) Certification....................PMI
Six Sigma Black Belt Certification .......................................................ASQ, GE & BMG
Maynard Operation Sequence Technique (MOST) Certification....Accenture
Stellar Service Facilitator Certification.................................................Achieve Global
Action Workout Coach Certification .....................................................Leap Technologies
HONORS & AWARDS
Magna Cum Laude - BS ChE
Tau Beta Pi - The National Engineering Honor Society
Sharing Space Technology - NASA
ADDITIONAL SKILLS
Leadership, Team and Meeting facilitation, Cost/Benefit Analysis, Problem Solving, Oral and Written Communication,
College Instructor in Lean Six Sigma, Project Management, Statistics & Minitab
International trainer of: Project Management (PMP), Lean Six Sigma and other process improvement methodologies. MS Project, Minitab statistical software, Visio, Microsoft Excel, Word, PowerPoint, Access, process mapping, Work Breakdown Structures, Resource Breakdown Structures
AFFILIATIONS
ASQ - The American Society for Quality
PMI - The Project Management Institute
Tau Beta Pi - The National Engineering Honor Society